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  1. Help Center
  2. Haulers

Haulers

Getting Started

  • What is WastePlace?
  • Does it cost money to sign up as a hauler?
  • Do I need to upload my certificate of insurance?
  • What are the benefits of using WastePlace?
  • How do I create a hauler account on WastePlace?

Account

  • What are the most important terms of service if I want to use WastePlace?
  • What happens if I forget my password?
  • How do I change my password?
  • How do I change my contact information?
  • How do I view my account settings?
  • How do I create a user?
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Bidding

  • Why am I not winning any jobs?
  • My bid was the lowest, why didn't I win?
  • Will my bid expire?
  • How do I cancel my bid?
  • How do I know if I won the job?
  • Why can't I see the customer's full address?

Booked Services

  • What do I do if I can't complete the service?
  • How do I request more payment for a misrepresented job?
  • How do I report a problem with a customer or job?
  • Where is my customer's contact information?

Communication Tools

  • Can I ask the customer questions before submitting the bid?
  • How do I contact my customer?

Payments & Fees

  • How do payments work for haulers?
  • How long does it take to receive my payment?
  • What are the WastePlace fees for haulers?

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