Haulers

Getting Started

• What is WastePlace?
• Does it cost money to sign up as a hauler?
• Do I need to upload my certificate of insurance?
• What are the benefits of using WastePlace?
• How do I create a hauler account on WastePlace?

Account

• What are the most important terms of service if I want to use WastePlace?
• What happens if I forget my password?
• How do I change my password?
• How do I change my contact information?
• How do I view my account settings?
• How do I create a user?

See all 10 articles

Bidding

• Why am I not winning any jobs?
• My bid was the lowest, why didn't I win?
• Will my bid expire?
• How do I cancel my bid?
• How do I know if I won the job?
• Why can't I see the customer's full address?

Booked Services

• What do I do if I can't complete the service?
• How do I request more payment for a misrepresented job?
• How do I report a problem with a customer or job?
• Where is my customer's contact information?

Communication Tools

• Can I ask the customer questions before submitting the bid?
• How do I contact my customer?

Payments & Fees

• How do payments work for haulers?
• How long does it take to receive my payment?
• What are the WastePlace fees for haulers?