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Does it cost money to sign up as a customer?
What is WastePlace?
What are the benefits of using WastePlace?
How do I create a business customer account?
How do I change my notification settings?
How do I delete my account?
How do I view my account settings?
How do I change my contact information?
How do I change my password?
What happens if I forget my password?
Is there a fee for cancelling?
I've chosen my hauler, how do I pay?
How do I request a quote?
When does my service start?
How do I edit my quote request?
How long is my quote request actively receiving bids?
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Do child users have access to the chat feature?
How do I ask questions about my bids?
Does WastePlace share my contact information with the hauler?
How do I contact my hauler?
Payments & Fees
How do I change my payment method?
How do I know I'm getting the best price?
Who do I contact about billing?
How do payments work for personal customers?
How do payments work for business customers?
How do I submit service requests?
A hauler reached out to me directly, what do I do?
My hauler never showed up, what should I do?
I think I have been overcharged, what should I do?
What happens if I book the wrong date and time?