How can we help?

Getting Started

• What can't go in a dumpster?
• How do I change my delivery or pickup date?
• When will I be charged? (Deposits and payments)
• How do I cancel, and will I get a refund?
• Tracking your order (My Orders)
• How do I get a price and book a dumpster?

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Account

• Managing your account, payment methods and notifications
• Adding a user to your account

Getting Started

• Plans and Growth Plus
• Setting your service area
• Setting your rates
• Accepting or rejecting a job offer
• How WastePlace works for haulers
• Your Jobs page: open offers, upcoming and completed jobs

Account

• Adding team members to your hauler account
• Notifications and text messages
• Your company profile and documents

Booked Services

• Cancellations and reschedules
• Post-service adjustments (extra tonnage, extra days, dry runs)
• Dump & return jobs (dumpster swaps)

Payments & Fees

• Marking a job done and getting paid

Service Guides

• Hazardous Waste
• Dumpster Rental

Container Guides

• Recurring Services
• Compactors
• Rear-Load Containers
• Toters / Carts